The second-hand marketplace Members Voice Displeasure Regarding Size Modifications

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The second-hand shopping app has altered its measurement guidelines for women's and children's garments without notifying every member regarding the update.

Digital Channels Backlash

Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category than originally posted because of the remapping.

Vinted explained the revised method more closely matches comparable marketplaces.

The platform has recommended to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the measurements included one number and one letter, like S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Necessary Adjustments

A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.

Platform Context

The app has more than 100 million members, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options due to shopper criticism.

Jennifer Cox
Jennifer Cox

Elena Marchetti is a music journalist and curator with a passion for uncovering indie gems and emerging artists.